Regulated clinic workflows · patient-safe communication

An AI Buddy Built for Regulated Clinics

Name: Healthcare Buddy
Brand: AI Buddy
Availability: InStock

Healthcare Buddy™ helps patients get answers, book correctly, and follow clinic processes — using Heydonto integrated workflows designed for regulated environments, with optional synchronization to your existing practice systems — including Open Dental, Dentrix, Eaglesoft, and other EHR/PMS platforms — keeping key scheduling, patient, and clinical data aligned in real time.

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What it’s for

Patient Q&A, scheduling, intake guidance, reminders, routing, and operational insight.

What it is not

Not a diagnosis engine. Not medical advice. It follows approved clinic workflows.

Clinic-ready workflow

Heydonto-integrated flow controls for regulated settings.

Patient-safe

Scheduling + rescheduling (workflow-controlled)
Intake & pre-visit guidance (non-diagnostic)
Procedure explanations (plain language, approved)
Policy clarity + front desk load reduction
Operational analytics (questions, drop-off, conversions)

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Demo: https://mench.ai/dentist-ai-workflow/

How it works

Healthcare Buddy™ is designed around clinic workflows — not generic chat. Heydonto provides the regulated workflow layer, while AI Buddy adds conversational clarity, routing, and analytics.

1) Patient asks

Procedures, pricing ranges, scheduling, prep, policies — explained clearly.

2) Workflow gates responses

Sensitive areas route into approved steps, not free-form medical advice.

3) Scheduling & follow-up

Booking, reminders, cancellations, and check-in guidance.

4) Insight back to the clinic

What patients ask, where they drop, what converts, and what’s confusing.

Compliance-minded by design

This page is not legal advice, but the product intention is clear: Healthcare Buddy follows regulated clinic workflows and avoids “diagnosis chat” behavior by routing into approved steps.

Workflow-gated conversations

Patient questions route into structured paths (scheduling, intake guidance, policy answers, procedure explainers).

Non-diagnostic positioning

The assistant does not diagnose or replace clinicians. It clarifies, routes, and helps patients follow clinic steps.

Heydonto integration

Regulated workflows are implemented through Heydonto-backed processes for compliant clinic operations.

Demo

See the regulated workflow in action.

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Where to place it

Front desk sign
Waiting room materials
Appointment reminders (link)
Website: “Ask a question” button

For non-regulated appointment businesses (spas, gyms, studios), use Local Business Buddy.

What clinics like about this

Less repetitive phone time, fewer scheduling mistakes, clearer expectations for patients, and measurable visibility into patient intent.

Features clinics actually use

Everything here is designed to reduce friction while keeping the workflow controlled and patient-safe.

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Scheduling clarity

Books the right appointment type and sets expectations up front.

Procedure explanations

Plain-language guidance that reduces anxiety and confusion.

Intake guidance

Prepares the patient and routes appropriately without “diagnosis chat.”

Reminders & follow-ups

Reduces missed appointments and improves preparedness.

Front desk load reduction

Answers repetitive questions 24/7 so staff can focus on care.

Operational insight

What patients ask, what converts, and what needs clearer messaging.

Pricing

Monthly or annual. Annual plans include a discount and fit best for clinics that want stable patient communication and fewer missed appointments.

Billing:

Clinic Starter

$199

/ mo

For small practices.

Heydonto-integrated workflows
Scheduling + FAQ + policies
Basic analytics
Email support

Turn patient questions into clarity — safely

Reduce repetitive calls, improve scheduling flow, and keep patient communication aligned with your regulated workflow.

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