01
AI Buddy Interaction Layer
The persistent identity through which people encounter the organization.
Includes
Text, voice, video persona, lip sync, QR, web, mobile, kiosk, email, SMS, and call center experiences.
02
Relationship Intelligence Layer
Preserves continuity with each customer, employee, partner, or stakeholder.
Includes
Identity, interaction history, preferences, consent, trust, unresolved needs, relationship stage, and relevant memory.
03
Co-Mind + Institutional Intelligence Layer
Represents what the organization knows, how it thinks, and what it has learned.
Includes
Business identity, governed knowledge, expertise, policies, procedures, decisions, rationale, precedent, and reusable insights.
04
Fragmented Self Model™
Compares distinct cognitive, relational, affective, ethical, and institutional perspectives before action.
Includes
Reasoning, memory, planning, empathy, risk, ethics, relationship continuity, institutional context, Global Workspace, and deliberative arbitration.
05
Action Governance Layer
Determines what is operationally allowed, required, or prohibited next.
Includes
Buddy State Engine, workflow state, permissions, consent, policy, tools, approvals, escalation, human handoff, and audit logs.
06
Model + Infrastructure Layer
Provides replaceable reasoning, perception, voice, avatar, and compute capabilities.
Includes
OpenAI, local Qwen, Claude, Gemini, embeddings, speech recognition, text-to-speech, lip sync, video rendering, GPU nodes, routing, and observability.
